Contact

Get in touch

We read every message. For app issues, email is often fastest — include your device model, iOS version, and what you already tried.

We aim to respond within 24 hours on weekdays. Messages sent on weekends or holidays are answered on the next business day.

For quicker help Mention your iPhone model, iOS version, app version, and whether your phone and Fire TV are on the same Wi‑Fi name. Screenshots help.

Send a message

Optional — if you prefer not to use your email client, use this form.

Support (SM Fire TV Remote)

Connection problems, bugs, or account questions.

support@sagemodestudios.com

General

Press, partnerships, or anything else.

info@sagemodestudios.com

Before you write

How to use · Troubleshooting · Subscription info