Support
Ask a question, report a problem with an episode or a purchase, or tell us what you would like to see in Twistly.
Write to us
We reply within one business day.
Quick answers
- VIP is missing after reinstalling or changing iPhone
- Sign in with the same Apple ID, open Twistly, go to Settings and tap Restore purchases.
- How do I cancel VIP?
- Open the Settings app, tap your name, then Subscriptions, then Twistly. The subscription terms explain what happens next.
- An episode won’t play
- Check your connection and try again. Downloaded episodes play without a connection. If it keeps happening, send us the series name and the episode number.
Send a support request
For help with Twistly on your iPhone or iPad. Include the series and episode if your question is about one.
Questions about Twistly?
Email support@sagemodestudios.com and we reply within one business day.
Twistly is published and operated by SageMode Studios.